
About this episode
So, why am I here and why am I talking to you about the retail industry? Well, first - a little background. After graduating from Warwick University with a degree in International business back in 2000 I was trying to figure out what I wanted to do. After numerous, uninteresting interviews with consulting firms, and from previous experience on the shop floor, I knew I wasn’t cut out for a career in retail management. I instead found my home in Merchandising. Numerically and creatively-led, in working with products and creating long term strategies I was afforded the opportunities to work in the states, handling 400 million dollar budgets for Talbots; from 2008 I worked on the UK high street with the Austin Reed Group and Coast; and in 2015 landed my dream job of running stationary at Paperchase (because who doesn’t love stationery?) However, after 17 years, a decade of which I’d been a full-time mother, juggling the stresses of supporting a struggling industry with the demands of family life, I made the difficult but exciting decision to step back, let go and start my own business. It was at this point that I began researching why the retail industry was indeed struggling. From identifying the effects of the 2008 financial crisis on consumers to studying changes in technology I came to understand that my expertise and experience in merchandising uniquely positioned me to assist clients in an ever-changing world. And that’s why I’m here - to share my insights with you! Whether you’re operating out of an office, on Etsy, Facebook Marketplace, Instagram or at a market stall you are an important and growing part of the retail industry and I want to help you to not only make money, to trade profitably, control stock and to price correctly - but to plan and strategise for the future and become a resilient retail business!
Get every episode summarized
Each time The Resilient Retail Game Plan publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from The Resilient Retail Game Plan

The Shop Window Pyramid: Visual Merchandising Secrets for Independent Retailers
The Resilient Retail Game Plan
Apr 9, 202620:59failed

Retail, The Lipstick Effect, and Why You Should Keep Selling
The Resilient Retail Game Plan
Apr 2, 202619:41failed

The Power of Community: Why Every Retailer Needs Their People!
The Resilient Retail Game Plan
Mar 26, 202611:02failed

Retail Industry Trends - 2026. Retail is changing FAST!
The Resilient Retail Game Plan
Mar 19, 202617:37failed