technologySep 14, 202121:39pending
011 - SkyLab, Measuring Operational Performance at CDG Airport - Loïc de Rancourt - DSNA
About this episode
The guest of this Episode comes from France. Loïc de Rancourt is the Expert of Performance Operations and the Project Manager for Skylab, at the Parisian division of DSNA. We discussed the following:
- Origin of Skylab project, need for performance management
- Choice of KPIs, who choses, which KPIs, target audience, time horizon (retrospective, vs. tactical, vs. post-ops)
- Proximity to operations at all stages of the project, including development on site
- Lessons learned from measured KPIs, COVID effects
- Lessons learned from developing close to operations vs. centralized development by a central technical department
- ATM / performance management in 5 years and in 50 years
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