
What the Fixed Ops?! (WTF?!)
Russell Hill, Charity Dunning
Join automotive expert and entrepreneur Russell B. Hill and CMO Charity Dunning as they venture into the world of automotive, fixed operations, and the successes and failures in life in the What the Fixed Ops?! podcast. Get new episodes by following our social media networks or by visiting us at www.FixedOPSMarketing.com/WTF.
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Episodes (1018)
Mercedes-Benz Moves From Recommendations to Mandates - #automotive #shorts #dea...
What the Fixed Ops?! (WTF?!)
Mercedes-Benz Sets New Dealer Security Mandate - #automotive #shorts #dealershi...
What the Fixed Ops?! (WTF?!)
What Mercedes-Benz’s New Mandate Means - Justin Shanken talks Dealer Security in...
What the Fixed Ops?! (WTF?!)
What Leaders Miss About Low Performers - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Good Listeners Rise the Fastest - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Pressure You Can Handle Determines How Far You’ll Rise - #automotive #shorts...
What the Fixed Ops?! (WTF?!)
Growth Starts Before You’re Qualified - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Don't Get Distracted from YOUR Growth - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Real Secret to Happiness is Flow - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
$100 Steak on a Dirty Plate - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Why Strong Leaders Choose Vulnerability - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The REAL Road to the Sale with Douglas Cox - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
What Great Leaders Do Differently - Douglas Cox of M2L Consulting
What the Fixed Ops?! (WTF?!)
How Automotive Became My Family - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Automotive Gives People a Second Chance - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Deepest Conversations Happen on WTF?! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
How to Be a TOP Salesperson in 2026! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
BIG REVEAL! Russell B. Hill’s Book! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Automotive Survived a BRUTAL Year 💪 - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
AI Said He Was a Murderer?! - #automotive #shorts #dealership #ai
What the Fixed Ops?! (WTF?!)
FACT CHECK! Don’t Blindly Trust AI - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Human Side of AI - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
🎄2025 Christmas Special: Lessons Learned, Best Stories in Automotive, & an Impo...
What the Fixed Ops?! (WTF?!)
Why You Need a Partner, Not a Vendor - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Reward & Loyalty Programs for Dealerships - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Should Dealers Accept Crypto? Scott Armstrong Explains - #automotive #shorts #d...
What the Fixed Ops?! (WTF?!)
The Truth About Surcharges: Who Really Benefits? - #automotive #shorts #dealers...
What the Fixed Ops?! (WTF?!)
The Upsell Problem: It’s Hurting Customers and Dealers - #automotive #shorts #d...
What the Fixed Ops?! (WTF?!)
One-Click Pay Is Coming to Auto. Time to Prepare. - #automotive #shorts #dealer...
What the Fixed Ops?! (WTF?!)
Surcharges Too High? Here’s the REAL Cost. - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
THIS is the Ugly Truth About Surcharges - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Dealers: You’re Paying WAY Too Much. Fix Payment Processing with Scott Armstrong
What the Fixed Ops?! (WTF?!)
He Didn't Expect to Love This EV! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
What EVs Really Mean for Dealers - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Tony's Biggest Failure - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Email & Direct Mail Still Work! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Eliminate Wasteful Work! Do Only What You Love - #automotive #shorts #dealershi...
What the Fixed Ops?! (WTF?!)
How He Cut $20K/Month in Spending! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
How They Hit 240 ROs/Day! - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Best Process for Merchandising - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
Behind the Scenes of Dealership Marketing with Tony Thorstad, Smart Motors Toyot...
What the Fixed Ops?! (WTF?!)
$100K STOLEN – What He Learned the Hard Way - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
How to Build GRIT - Mental Toughness Explained - #automotive #shorts #dealershi...
What the Fixed Ops?! (WTF?!)
The Secret to Sales (Rejection?!) - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Victim Mindset is a DISEASE - Here's the CURE - #automotive #shorts #dealer...
What the Fixed Ops?! (WTF?!)
This One Organic Post Beat Out Indeed - #automotive #shorts #dealership
What the Fixed Ops?! (WTF?!)
The Service Department is Where the Money Hides - #automotive #shorts #dealersh...
What the Fixed Ops?! (WTF?!)
How to Get HOT Leads on Social Media (No More Cold Calling!) - #automotive #sho...
What the Fixed Ops?! (WTF?!)
Know Your People! Are They Hunters or Farmers? - #automotive #shorts #dealershi...
What the Fixed Ops?! (WTF?!)
Why You Need More Haters, The Truth About F&I, Social Selling | Adam Marburger W...
What the Fixed Ops?! (WTF?!)