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Yelp's AI Chatbot: Hyper-Personal Reviews, Antitrust Fight

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Yelps new AI chatbot expedites review analysis, offering personalized recommendations with real user evidence, setting it apart from competitors like ChatGPT. Amidst a flat stock and antitrust lawsuit against Google, Yelp aims to boost revenue by licensing review data to OpenAI and promoting transparency.

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Yelp's AI Chatbot: Hyper-Personal Reviews, Antitrust Fight

Canada News Today | 2 Min News | The Daily News Now!

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Full transcript

Canada News Today | 2 Min News | The Daily News Now!Yelp's AI Chatbot: Hyper-Personal Reviews, Antitrust Fight. Machine-transcribed; use the interactive transcript above to jump the player to any line.

Yelp just launched an AI chatbot to supercharge how you dig through reviews for the perfect spot. Say you want coffee with your dog. It scans tons of feedback, spits out top picks, and shows the exact reviews backing them up. No more skimming the first few stars. CEO Jeremy Stoppelman, who co-founded the company 22 years back, says this thing crunches 500 reviews in a second. That's way faster than us humans scrolling endlessly. It stands out from big players like ChatGPT or Google's AI by always linking back to real user evidence since folks freak out over AI hallucinations. Yelp's been hurting in this AI explosion. The Nasdaq doubled, but their stocks flat since late 2022, right after ChatGPT dropped. They pull over 70% of US web traffic from Google, and that sparked beefhold accusations of Google jacking their reviews led to a light. Federal Trade Commission slap in 2013. Now they're fighting back with an anti-trust lawsuit against Google, trial set for May

2028. To shake up their $1.5 billion annual revenue, their licensing review data to open AI for ChatGPT while pushing this transparent bot. To hook more users, Stoppelman bets it'll nail that needle in a haystack search for hyper-personal wrecks, keeping Yelp in the game as AI reshapes discovery. From your city, powered by AI, this is Canada News Today.

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