Wherever You Ask The Question, That’s Where The Answer Should Be | Lean Principles | Ryan Tierney

Welcome to Lean Made Simple, a podcast about transforming your business —and life —one improvement at a time.

In this episode, Ryan Tierney from Seating Matters discusses the powerful lean principle: "Wherever You Ask The Question, That's Where The Answer Should Be!"

Along the way, he and Producer Matt talk about:

• How Center Parcs, McDonald's, and Amazon have used this principle to scale
• Why reducing the cognitive load of your team turbocharges your business
• Practical examples from Ryan's personal and professional life
• Analyzing if your organization is doing this well by using the "sentence-stop-test"
• What impact this concept has made on Ryan's business, team, and customers
• The power of providing answers before questions are even asked
• And some improvements from Ryan’s 7-year-old son to inspire you to get started today

Check it out!

P.S. Book a Lean Made Simple Tour at: https://www.leanmadesimple.com/book-a-tour