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When the Doctor Needs Help - Before Something Goes Wrong

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🎙️ Hosts: Shannen & Nyleen

Ever wondered what happens when a doctor hits their "darkest hour"? Today, Shannen and Nyleen are joined by Amanda Olagon, Director of Communications at PBI Education, to discuss the fascinating world of remedial medical education. We’re moving past the "bad actor" headlines and getting into the heart of why good clinicians sometimes make very expensive mistakes.

In this episode, we break down:

  • Restorative vs. Punitive Discipline
  • The Doctor Typologies
  • The "Sister State" Domino Effect
  • Personalized Protection Plans

Whether you're an MSP looking to protect your facility or a provider feeling the weight of burnout, this episode is a masterclass in empathy, accountability, and the path back to safe practice.

Resources mentioned:

PBI Education: The go-to resource for behavioral-based remedial courses for clinicians. 

Dr. Lorna Breen Heroes Foundation: Leading the charge for physician mental health and suicide prevention. 

National Practitioner Data Bank (NPDB): The federal repository for adverse actions and medical malpractice payments.

Sponsored By:

Baton Health: Universal PSV in Seconds
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Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

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Resources Mentioned:

🔎 Verify Your Doctor’s Credentials


✔️ State-Specific Medical Board License Lookup:
Find your state’s board here:
https://www.fsmb.org/contact-a-state-medical-board/

✔️ Medicare Exclusions List (LEIE) – Check if your provider is federally excluded:
https://oig.hhs.gov/exclusions/exclusions_list.asp

✔️ Set Google Alerts on Your Doctor’s Name:
Create your own Google Alert here:
https://www.google.com/alerts

For Medical Staff Professional: 

✔️ FSMB.org – Federation of State Medical Boards Physician Lookup:
https://www.fsmb.org/physician-license-lookup/

✔️ Hospital Websites:
Many hospitals have public directories listing credentialed medical staff. Look for a “Find a Doctor” or “Medical Staff Directory” page.

✔️ Set Google Alerts on Your Doctor’s Name:
Create your own Google Alert here:
https://www.google.com/alerts

 Wanna know if your plastic surgeon is actually board certified?
Check for yourself right here:
👉 Verify a Plastic Surgeon

Open Payments

openpaymentsdata.cms.gov

Verify your Nurses' Credentials: 

https://www.nursys.com/

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When the Doctor Needs Help - Before Something Goes Wrong

Credentialing Chronicles

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