Using AI To Help Get To A Diagnosis

Pelvic floor physical therapist Caroline Gamwell experienced a strange constellation of symptoms from the time she was 4. After decades of misdiagnoses, unnecessary surgery, and overmedication, she brought her search to an AI chatbot.

Is it possible to use AI well in this situation? How do you protect yourself from potential AI hallucinations? Can someone with no medical background use AI to help get to a diagnosis?

The New York Times article: https://www.nytimes.com/2026/04/02/well/live/ai-illness-claude-chatgpt.html?smid=url-share

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