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newsMar 24, 20261:39

Uber CEO: AI to Replace 70-80% of Human Work

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Uber CEO Dara Khosrowshahi foresees AI replacing 70-80% of human work, including knowledge-based jobs within a decade and physical roles like driving and logistics in 15-20 years. Uber, with 9.5 million drivers, expects most trips to transition to autonomous vehicles in the same timeframe. Khosrowshahi acknowledges the lack of clear solutions for displaced workers and the urgent need for societal adaptation. Uber is already implementing AI in customer service and has partnered with Waymo for robotaxi rides. Despite recent share dips, analysts remain optimistic about Ubers role in this AI-driven disruption.

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Uber CEO: AI to Replace 70-80% of Human Work

Durham News Today | 2 Min News | The Daily News Now!

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Durham News Today | 2 Min News | The Daily News Now!Uber CEO: AI to Replace 70-80% of Human Work. Machine-transcribed; use the interactive transcript above to jump the player to any line.

Ubers CEO, Dara Kostro Shahi recently shared stark views on artificial intelligence during a podcast interview. He predicts AI will replace 70-80% of human work overall. Knowledge-based jobs could go within a decade, while physical roles like driving and logistics might follow in 15-20 years. He noted executives admit this privately, but downplay it publicly. Kostro Shahi did not spare his own company. Uber relies on 9.5 million drivers and couriers worldwide. He expects most trips to shift to autonomous vehicles within 15-20 years. When pressed on what those workers will do next, he admitted leaders lack clear answers yet. The human sideways heavy. Society has little time to adapt, with retraining programs still in early stages. broader tech layoffs already top 45,000 jobs this year, many tied to AI advances. Goldman Sachs estimates 6-7% of the U.S. workforce could face displacement. Inside Uber, the changes are underway.

Customer service now runs on AI that makes real-time decisions. The team even built an AI version of the CEO for presentation practice. Meanwhile, partners like Waymo deliver 400,000 Robotaxi rides weekly, aiming for 1 million by late 2026. Uber positions itself as the go-to platform for these fleets, promising huge cost-saving without drivers. While shares have dipped lately, analysts remain upbeat with buy ratings. This disruption feels real and accelerating for everyone involved. You've been listening to Durham News today, AI-powered local news.

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