Travelodge Guests Face Shocking Room Blunders

0:00On April 23rd, guests at a travel lodge in East London got a real shock when they were handed keys to the wrong rooms, not once but twice in a single. Week. John Noel, a lighting technician staying there for work, swiped his card and walked right into a room where someone was taking a shower with air. Stuff scattered on the bed. Two days later, his colleague had the same issue, hearing voices inside before wisely heading back to reception. Staff blamed it on human air and mixed with glitches from a brand new key card system, and they promised better training right away. Noel and his team felt shaken, with trust in the chain completely broken. Noel says he'll never book there again if he can help it. This comes after the CEO apologized last month for similar slip-ups across other hotels. Travelodge is now retraining everyone on security and launching independent reviews to tighten things up. They stressed guest safety is top priority and apologized directly to Noel. Even bigger players are stepping in.

1:01An MP from the area where travel lodge is headquartered is pushing for major overhalls and the Prime Minister sent. A letter demanding fixes, so expect changes rolling out fast.