Tilman Rieger (on Psychological Safety)

Tilman Rieger is a conflict mediator, interpersonal and cross-cultural communication expert.  He is the founder of 8C Consulting and an expert in the fields of nonviolent communication, transactional analysis, positive intelligence and team building.  Today we talk about psychological safety in groups, at work and in society.  We learn about creating environments where individuals feel safe to take risks, make mistakes and speak honestly and critically to each other without becoming defensive.  We talk about the idea of taking responsibility for how we feel instead of blaming others.  We also examine the cultural differences between Western and Chinese cultures on communication styles, power dynamics and the perception of directness.  We touch on concepts such as the VUCA (volatile, uncertain, complex, ambiguous) world and stages of team development (forming, storming, norming, performing).  In an increasingly complicated world we talk about the challenges of sensitivity to feedback, accountability, culture, trust, honesty, and productive communication.

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