This is how viral marketing really works | Delbert Ty (Coffee Meets Bagel)

What's the key to creating a viral marketing campaign? Meet Delbert Ty, CMO at Coffee Meets Bagel, a popular dating app that sets itself apart by courting only those interested in serious relationships.

Before joining CmB, Delbert worked as Head of Marketing at Circles.Life - a Singaporean telco - where he grew revenue to 9 figures in 5 years.

And even before that he worked at Procter & Gamble, where he was responsible for such well-known brands as Duracell, Tide & Pantene.

During his time at these companies Delbert has pulled off quite a few hilarious creative marketing campaigns.

Some of them failed, but others brought lots of new customers and tons of brand awareness.

In our interview, we discussed quite a few of Delbert's viral campaigns and tried to deconstruct what made them successful and how you could replicate that success.

In this episode:

(0:00) Intro

(02:17) Three biggest marketing campaigns 

(06:44) Vandalizing a billboard

(11:10) Buying out telco contracts (failed)

(13:10) Coffee Meets Bagel tells users to leave

(16:30) "Free money" from a vending machine

(25:01) The cost (not in $$$) of viral campaigns

(30:10) Courage in viral marketing

(35:43) Setting objectives for viral campaigns

(41:13) Measuring the impact of viral campaigns 

(47:20) When bad ideas are actually good ideas