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newsMar 18, 20261:28

Theo Paphitis Revives Robert Dyas

About this episode

Theo Paphitis, known from Dragons Den, takes on interim CEO role at Robert Dyas, a 154-year-old homeware chain facing sales drop and losses. Hes focusing on e-commerce growth, with e-commerce sales up 11.8% and dropshipping by 22.4%. Paphitis, who built his reputation on Dragons Den, is revamping products, click-and-collect options, and loyalty program to drive a solid comeback.

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Theo Paphitis Revives Robert Dyas

UK News Today | 2 Min News | The Daily News Now!

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UK News Today | 2 Min News | The Daily News Now!Theo Paphitis Revives Robert Dyas. Machine-transcribed; use the interactive transcript above to jump the player to any line.

0:00On March 18th, the O. Pafetus, the Dragon's Den Star, has stepped in as interim chief executive officer at Robert Diaz, the 100, 54-year-old homework chain facing tough times. The company saw a 5% sales drop in the year ending March 2025, along with an earnings before interest, taxes, depreciation, and amortization loss of 3.4 million pounds across its 93 stores. He's wrapping up his hands-on role within his retail group to sharpen the brand's focus and turn things around. Early signs look promising, with e-commerce sales of 11.8% and drop-shipping growing by 22.4%. Pafetus built his reputation on Dragon's Den from 2005 until 2013, before diving deeper into his businesses like Ryman, stationary and book avenue, lingerie. Last year's booze came from energy-saving items such as air friars and dehumidifiers, with a lower footfall and odd weather hurt high street, performance.

1:00The team has reviewed products in key home and garden areas, boosted click and collect options, and expanded joint stores with Ryman. Their loyalty program, Mydeas, now has 1.9 million members driving 25% of store sales. These changes are sparking green shoots, and with Pafetus leading the charge, Robert Diaz aims to blend its strong digital push with loyal in store. Shoppers for a solid comeback. Made in AI.

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