About this episode
Do you have a local cafe, restaurant or bar that you go to all the time? Maybe the staff recognise you or know you by name, perhaps you even get special treatment.
In this programme Rumella Dasgupta finds out why people like to return to the same place, and the commercial value to a business of having regular customers.
You can contact the programme by emailing [email protected].
Produced by Izzy Greenfield.
(Image: a man sat at a bar chatting to a barman who is wearing an apron and cleaning a glass. Credit: Getty Images)
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