THE INQUIRY TOOLKIT: When to Diagnose vs When to Challenge

"Text us your thoughts and questions!"

Many of us like to tell our opinions, offer solutions, or give advice. But what if all that “telling” is actually shutting people down?

Join us as we continue to explore Edgar Schein's Inquiry framework by learning when taking time to inquiry can help to diagnose a core problem and when confrontational or strategic inquiry can help to move a conversation forward. Learn practical techniques to create psychological safety, access others' wisdom, and transform challenging relationships through the subtle art of asking questions with genuine curiosity and humility.

📖 Explore More: 

“Humble Inquiry: The Gentle Art of Asking Instead of Telling” https://a.co/d/eyPK2cd

For more on how styles of communication:

• Simply Human: “Stuck in One Style: Are you turning Conversations into Conflict?”  https://youtu.be/dHndUH_kfew

REFLECTIONS: 

• Find three “telling” comments and try to turn them into inquiry.
• Observe your tone when you engage in inquiry.
• Practice patience and notice what changes are present when you switch to inquiry.

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(c) 2024, 2025 Karen Lee Lynskey & Christina Caro
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Disclaimer - This content is the personal opinions of Christina Caro, PhD and Karen Lee Lynskey and is for informational and educational purposes only. This is not...