The Hidden Tax of Bureaucracy | Anchorage News

Annie Lowrey exposes the “time tax” — the hidden cost of government bureaucracy that traps millions in endless paperwork and phone queues, especially when trying to access vital benefits like unemployment or food aid. She reveals how these systems, meant to help, instead block access for those who need it most, eroding public trust and stifling support for essential programs. Contrasting this with Social Security’s efficient, behind-the-scenes administration, she argues we must redesign government services to lift burdens off vulnerable citizens — not pile them on.

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