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newsMar 12, 20261:33

Sydney Pediatric Hospitals Hit by IT Outage

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Two major Sydney pediatric hospitals faced a code yellow emergency due to a severe IT outage, affecting surgeries and patient records. Despite challenges, emergency and outpatient care continued, and the issue was resolved by Thursday. Hospitals assured patients and families of continued care and direct communication about appointment changes.

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Sydney Pediatric Hospitals Hit by IT Outage

Sydney News Today | 2 Min News | The Daily News Now!

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Full transcript

Sydney News Today | 2 Min News | The Daily News Now!Sydney Pediatric Hospitals Hit by IT Outage. Machine-transcribed; use the interactive transcript above to jump the player to any line.

This is Sydney News Today, every story, every city, every day. Two major pediatric hospitals in Sydney faced a serious IT outage on Wednesday afternoon. The children's hospital at Westmead and Sydney Children's Hospital Ranwick both declared code yellow emergencies. This hit their phone lines, internet, and computer systems hard. As a result, some planned surgeries for sick kids got postponed, and staff had to switch to pen and paper. A code yellow in New South Wales hospitals signals an internal crisis when key services fail. Emergency and outpatient care kept running at both locations thanks to back-up plans. But the glitch made it tough for teams to access patient records right away. Parents and families felt the strain during the chaos. One father whose son has cancer shared how nurses and doctors struggled without quick access to medication details. Staff worked around the clock to keep things moving despite the mess. By Thursday afternoon, the hospital's network announced the problem was fixed.

They apologized to affected patients and families, and started rescheduling those delayed surgeries. Officials are still checking if telehealth visits took a hit too. Social media updates from the hospital assured everyone that patient care stayed on track overall. They promised to reach out directly about any appointment changes, helping ease worries as normal operations resumed. The Daily News Now is grateful to our sponsor for today's episode. If sleep podcasts are your thing, this is your pillow, built for comfort and calm, S-O-L-I-S-O-L-Pillow.com.

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