Serving Up Support: A Conversation with Katelyn Whitmore

In this episode of The Shield, Nichole sits down with Katelyn Whitmore, Front of House Manager at Birmingham’s iconic Bottega. Although Katelyn graduated with a degree in education, she found her true passion in the hospitality industry—a fast-paced world where connection and experience come together through food and service.

Katelyn opens up about the joys and challenges of working in restaurants, sharing how the pressures of the industry contributed to her struggle with substance use disorder. Thanks to a strong support system and the love of her family, she found a path to recovery and transformed her experience into a mission to help others.

She co-founded PreShift, a support group designed for hospitality workers who are sober-curious, in recovery, or simply seeking a safe space to talk about the unique stresses of the industry.

Join us for this inspiring and honest conversation about resilience, healing, and the power of community in an often demanding world.

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