S13 E7: Your Uncoordinated Org Restructure Is Giving Everyone Trust Issues (with Kaity Jacobsen)

Change is inevitable, but apparently at some orgs, explaining it to people is optional!  In this episode, I’m joined by Kaity Jacobsen (Director, Talent Engagement at Xactly) to talk about why leaders keep obsessing over all these sexy strategies while treating change management like HR’s annoying little side quest. We get into AI agents, broken trust, typical corporate chaos, and why no robot is ever going to save you from having an actual convo with your employees about any of this stuff. Tragic, I know! With Shapes, people management looks completely different. Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio. If your systems feel stuck in 2015, go check out Shapes at ⁠⁠⁠https://shapes.co/⁠⁠⁠ --- If you love I Hate It Here, sign up to Hebba’s newsletter! It’s for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. ⁠⁠⁠⁠⁠⁠⁠⁠https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/⁠⁠⁠⁠⁠⁠⁠⁠ And if you love the podcast, be sure to check out⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here⁠⁠⁠⁠⁠⁠⁠⁠ for even more exclusive insider content! --- Follow Kaity on LinkedIn:⁠ https://www.linkedin.com/in/kaityjacobsen/ Follow Hebba YouTube:⁠⁠⁠⁠⁠⁠⁠⁠ https://www.youtube.com/@ihateit-here/videos⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn:⁠⁠⁠⁠⁠⁠⁠⁠ https://linkedin.com/in/hebba-youssef⁠⁠⁠⁠⁠⁠⁠⁠ Twitter:⁠⁠⁠⁠⁠⁠⁠⁠ https://twitter.com/hebbamyoussef⁠⁠⁠⁠⁠ Come join Hebba at Safe Space Summit 2026 in Huntington Beach, CA! To learn more, check out:⁠⁠⁠ https://www.safespacesummit.com/