Retired Nurse's Mouse Nightmare: Council Steps Up

0:00On April 25, a 67-year-old retired nurse in Waterloo is trapped in her own home by a relentless mouse infestation that's dragged on since 2023. Jackie Gilmarden says Suther Council has failed to fix it despite multiple reports, leaving her dealing with rodents in the walls, loft, and floors. Back in 2023, Council workers tore up her kitchen during an initial visit, but never properly repaired it, and since February this year. She's called them out three more times with no real progress. Their efforts, like dropping baby boxes, just haven't cut it, and the mice keep coming back stronger. For Jackie, who's disabled and relies on a home ventilator, the constant scratching and smells are a health nightmare, triggering her chest issues, and leaving her mentally wrecked. She avoids her bedroom, checks the floor before stepping, and sticks to the living room like it's her only safe zone. Southward Council apologized, explaining they've done inspections, baiting, and proofing

1:00over the years, and now they're escalating checks on shared. Lofts, roofs, and drains. They've got another visit book from May 5, 2026, and promised to keep at it until it's sorted. This saga shows how pest problems can turn homes into battlegrounds, but with the council stepping up, Jackie might finally get some peace soon.