Real-life Digital Transformation in Banking

Ken Meyer (EVP & CIO Consumer Technology at Truist Bank) talks about the 2yr transformation of Truist Bank (SunTrust and BB&T), managing multiple tech stacks, enabling a multi-cloud strategy, and internal communications and learnings. 

SHOW: 561

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SHOW NOTES:

• BB&T to buy Suntrust in $66B “merger of equals”
• A glimpse inside Truist and its bank tech strategy
• Banks can be “fast followers” in AI: Truist CIO

Topic 1 - Welcome to the show. Let’s start by talking about your background, and the scope of the transformation you’ve been driving at Truist Bank. 

Topic 2 - Beyond the merger of two large banks, how did you think about the business challenges that you were trying to solve? 

Topic 3 - Walk us through how you tried to rationalize two technology stacks, and how you’ve been planning for a more cloud-centric future? 

Topic 4 - Every transformation has to balance existing (“old”) and new. How did you work through priorities, leveraging new technologies, maintaining existing systems, learning curves, etc? 

Topic 5 - Have you been able to create any unique ways to manage through the transition of so many technology stacks?

Topic 6 - How are you measuring progress, success, alignment to business goals, etc? 

Topic 7 - How are you communicating the evolution to the teams, as well as management and stakeholders? Any lessons learned?

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