PCN DES Standardisation of GP appointments

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Join Dr Gandalf as he explains the standardisation of GP appointments as set out in the PCN DES 21/22

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Link to the main document: https://www.england.nhs.uk/wp-content...​

00:00​ Introduction to GP appointments PCN DES

03:13​ Support for changes

04:10​ GP appointment categories

06:50​ Appointment categories - Care related encounters

15:00​ Care related activities

16:50​ Administration and practice staff activities

19:25​ Flow chart and appointment type examples

21:20​ Surplus appointments and utilisation

23:40​ Examples of GP appointments

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