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This is the sales gravy podcast.
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Hi, I'm Jeb Blunt, guest-selling author of
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fanatical, prospecting, objection,
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And I'm here to help you open more doors,
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close bigger deals, and rock your commission check.
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Welcome back to the sales gravy podcast.
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It's a wisdom Wednesday where you drive the agenda
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because on this segment of the sales gravy podcast,
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you bring your biggest sales challenges
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and Jeb Blunt delivers his best answers.
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And those answers, they come straight from the trenches
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because Jeb's not just teaching sales.
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He's out there prospecting, closing,
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and leading sales teams every single day.
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Let's take that next caller.
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Next up, we have Zach Mofield or Zach
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with the Solar Rack.
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And he is from Greater Fort Wayne, Indiana.
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Is that Zach with a Solar Rack?
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Good to see you guys again.
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Nice to be back on Zach.
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Got your Georgia Bulldog colors on.
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I don't know about that part, but we're here.
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Tell me what's going on, Zach.
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I appreciate the time again.
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You know, we've had quite the change here
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and in the career lately
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with going through a merger and acquisition.
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And I thought, you know what?
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Who better to ask than Jeb,
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who's got a ton of experience.
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So I appreciate the time.
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So my question is, you know,
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with this merger and acquisition,
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I'm in an individual contributor type role
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but also being asked to do kind of
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director level type stuff,
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which I'm very grateful for and happy about doing.
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But I just wanted to know maybe some advice
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on, you know, trying to make sure we're doing,
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you know, that prospecting every day, every day, every day, right?
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But then also still help stand up
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the part of the business that they're asked to do.
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Well, the first thing that I would recommend you do
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in your director level role with all your influences
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bring your entire team to the Albalt Conference this year.
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I mean, that would be so cool.
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Like Zach and team, we awesome.
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So it's a great question and it's an age-old problem in sales, right?
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We have a player coach and the player coach role
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is really, really hard as you're figuring it out, right?
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It's tough because you're almost schizophrenic.
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In one moment, you got to take care of yourself
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and your income and the other,
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you got to take care of other people.
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And those two things don't always mix very well together.
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First, the answer is that's not a great role to be in.
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And if you want to be in a director role,
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keep pushing your organization to split the two roles.
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But for a lot of companies, there's not the option, right?
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They just can't afford to have someone
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who is a leader only or a salesperson only.
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They need both people and they're telling you
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that you're smart enough and you've got this experience
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and we trust you and you know,
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you've got the ability to influence and motivate people
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that we want to tap into that for you.
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But it's really, really hard.
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Are you getting additional compensation
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for the director level work?
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Or is that just a...
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Can you just do this for us?
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Help us out with it.
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Yeah, great, great question.
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So it's basically the role is compensation-wise,
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it's really set up like an individual contributor type
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You're not getting paid for anything anybody else does.
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Yep, yep, right now it's just me getting paid on,
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you know, base salary plus whatever I go hunt,
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drag, kill, bring back.
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Well, the base salary then.
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So they're giving you a base salary
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and then that's what they're asking you
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to use for the director level stuff.
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You want to start having regular ongoing conversations
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with your leaders and say,
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I'm happy to help out.
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But these two things are not always working out
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because I get paid for my individual work
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and that's where I'm going to spend my time first
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and I'm going to spend my time there.
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You don't have a choice.
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Like you've got to feed your family.
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I'm spending my time in that place.
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So we need to think about how we structure this
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so that I'm not torn.
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And I know that part of this is being a team player.
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I get it and I am and I'm going to be there for you.
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We just need to understand the reality of this.
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So no threats, no ultimatums.
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Just had the conversation a lot with them
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because so many salespeople get stuck in these situations
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where they're trying to do both
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and they're not having those conversations
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because they're kind of hoping that something's going to happen.
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Don't hope something's going to happen.
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Force it to happen in a nice way.
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Now in the meantime, let me ask you
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how many salespeople are you
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responsible for at the director level?
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So right now we don't have anyone underneath me
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but we're getting these plans set up
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to then eventually either move towards having people underneath
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or have me stay in the individual contributor role.
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It's a new division of the company
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basically that we're standing up.
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The poll for you right now
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is there having meetings and they're asking your opinion
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and you're getting pulled into planning that type of thing.
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You want to make sure that in those meetings
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you're having conversations about
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if we start standing people up,
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I know that there's a transition
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where you can't afford to lose my individual sales
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in order to make the transition over
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but we need to have a clear path
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so that once we get enough people on
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I'm no longer responsible for individual sales.
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I'm responsible for leading people.
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The part of that should be
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this year we're having a full leadership conference at Outbound.
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They should pay for you to come to the leadership conference at Outbound
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so that you can go to the individual role
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and you can come there and learn how to be a leader.
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I wouldn't make that like part of the plan.
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I would write that down.
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I actually have already asked if we could go.
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So what you want to do right now is
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the people that are doing the planning
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and working with you don't understand
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and individual contributor part of your job.
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So what you need to do is
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explain to them that they cannot have meetings
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during your prospecting time.
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So there's no eight o'clock in the morning meetings.
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I'm prospecting or if you're prospecting
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like if you're doing a residential solar
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my prospecting is this time during the day
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there's no meetings during this period of time.
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You have to like draw that line
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and you have to do that assertively
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and respectfully but assertively and say
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if we don't have my individual sales
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we don't have a division
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and you cannot have my individual sales
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if you're schedule and meetings
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in the middle of the time when I'm doing my most selling.
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If you're doing prospecting or demos
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or you know you're going out on sales calls
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that time needs to be scheduled and sacred
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and you need to put it on your calendar
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that says Zach Selling Time
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and say if you schedule a meeting in here
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I'm not showing up to the meeting I'm selling.
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And if you want me to show up to the meeting
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you need to change the way you're compensating me
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because this isn't fair.
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I'd be straight up with that
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because the only way you're going to be able
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to maintain that balance is to maintain the balance.
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I know that sounds kind of obvious, right?
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You have to say that
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and you have to set those boundaries
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and you have to do it clean
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and then you have to do it with yourself, right?
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Because you're also super interested
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in building up this division
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you're excited about your passion
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about your enthusiasm about it
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and you're like sitting up at night
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thinking about it and the weekends
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you're thinking about it
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and you're like all these things going to your head.
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And so you're probably a lot like me
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once you start working on a project like that
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everything else disappears
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and that's the only thing you want to focus on
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and it's hard for you to make the transition
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to oh I got to go back to selling
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and away from being strategic
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so you're going to have to set that boundary
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with yourself too and say
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during this period of time
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I'm you know Zach Moffield
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you know the Solar Maniac I'm selling
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and during this time
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I'm Zach Moffield building out of the vision of a company
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and those two characters don't meet each other
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does that make sense?
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Yeah absolutely no that's great
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because yeah I think you had a lot
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a lot of the same thoughts that I have right
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it's like hey you're excited and want to help
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and be the team player and do that
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but then on the other side
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it's almost like this cognitive dissonance
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I was like wow I need to go
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I need to go sell sell sell sell
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so no that's a great way to think about that internally
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hard but it's not as hard as I thought it was
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and at first I thought you were managing
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people so not managing people makes it a lot easier
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so it's a pretty clean cut
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while you're doing this
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eyeball and eyeball folks we need a path
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as we build this out the point where
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I'm done with this and I'm moving on the leadership
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because me doing both of those things is no bueno
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yeah yeah very true very true
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no I appreciate it's great to always speak with you
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because I had some of these thoughts obviously
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not not all of those there
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but it's great to get feedback
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it's everything that you already know
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it's good to talk about it spend some time with it
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it's a cool problem to have
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I love watching all the things you're doing on LinkedIn
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you're having a lot of fun you know
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yeah it likewise and yeah can't wait to
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hopefully try and get out there to outbound
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to slip their number to you
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it would be very sad to not have you
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in Las Vegas with us
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all right see you later Zach
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the player coach role is one of the hardest positions
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and the number one reason that people fail in it
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is because they never draw the line
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they fail to create boundaries
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they try to be everything to everyone
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and eventually they're just not good enough
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at anything to justify the load
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your selling time has to be non-negotiable
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you have to put it on your calendar
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label it and defend it the same way you would
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when you're in a meeting with your best customer
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no one gets to take away your golden hours
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if you really are delivering
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director level value on top of your quota
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that needs to be recognized in your compensation structure
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and you need to be the one who keeps putting it on the table
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clearly and professionally until it's resolved
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don't let the role drift
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own it or change it but do not let it own you
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and if you've got a question for the show
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and you want to be on the sales gravy podcast
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go to salesgravy.com forward slash ask
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that salesgravy.com forward slash ask
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and remember when you're tired and out of energy
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and ready to go home
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always push through and make one more call
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i'm jubilant jr and we'll catch you next time
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on the salesgravy podcast