How to Have the "Ransomware Conversation" with Your Clients

Every MSP needs to have an important conversation with their clients about cyberattacks and ransomware. These conversations don't have to be difficult, but they have to happen. Here are my thoughts about how you should approach this discussion and how you can use it to change the relationship you have with your customers. Who knows, they may even thank you for it.  Highlights:   There is no right time to have it, just make it happen  Don't avoid the news  Talk about your expectations for their cybersecurity  Tell them how you are protecting your MSP practice  Practice business disruption scenarios with them