Giveaway Nightmare: Man Wins, Wait 61 Days

0:00On April 21st, Jordan Phillips, from Leeds, snagged a sweet Phillips coffee machine, wore 380 pounds in a Curry's giveaway back on February 16th. He got the good news on his phone, shared his details right away, but then radio silence dragged on for 61 days until it finally showed up on Saturday. Weeks turned into a nightmare loop with customer service when he chased it in early April. The giveaway rules promised delivery in up to 60 days, so as that deadline loomed, Jordan pushed harder, even warning them he'd go public. His ex-post on day 59, threatening a complaint to the advertising standards authority, blew up huge over 5 million views and 48. Thousand likes from folks fed up with similar delays. Curry's jumped in quick with a public apology, blimming a fulfillment glitch, and shipped the machine the very next day, day 61, plus a good will. The voucher, and some coffee beans to smooth things over. They since tightened up tracking for future contests to avoid this mess, and Jordan stoked

1:02it worked out, saying approved speaking up publicly, can hold big companies accountable when they drop the ball.