GenAI Strategy and Scaling

In this episode, Amir chats with Brajesh Jha, SVP and Global Business Leader of Data Tech and AI at Genpact, about scaling Generative AI (Gen AI). They explore what 'Gen AI at scale' means, drawing parallels with past technological waves like computerization and robotic process automation. Topics include the importance of data quality, strategic and technological considerations, and reimagining business models to leverage AI effectively. Brajesh shares Genpact's transformation journey and practical advice for harnessing Gen AI's power, emphasizing a strategic, data-driven, AI-first mindset.

Highlights:

- 01:21 Understanding Gen AI at Scale

- 02:14 Historical Context of Technological Evolution

- 05:09 Challenges and Opportunities with Gen AI

- 05:48 Apple Intelligence and Data Utilization

- 12:10 Strategic Considerations for Gen AI

- 15:23 Importance of Data Quality

- 18:31 Steps for Successful Gen AI Implementation

- 23:38 Future of Gen AI in Business

Guest:

Brajesh Jha is a Senior Executive with over two decades of experience in professional services at multi-billion-dollar technology companies. Currently, he leads Genpact's Technology, Media, and Entertainment vertical, managing global business operations that deploy Analytics, Artificial Intelligence, and Intelligent Automation capabilities. He also drives co-innovation with various micro-segments, including studios, cable providers, publishers, entertainment companies, and advertising agencies, to build new operating models and enhance customer experiences.

LinkedIn: https://www.linkedin.com/in/brajeshjha

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Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)