
About this episode
The way we describe work and jobs is mostly by long-standing assumptions that have been in place since the Industrial Revolution. The world is now a very different place, and the employers breaking free of our ingrained mindsets around jobs and recruiting are giving themselves considerable talent market advantage.
My guest this week is one of my favourite thinkers around the reinvention of work. Dart Lindsley is Strategic Advisor for People Experience at Google. Dart believes that rather than being seen as resources or units of production, employees are actually customers of a product we call work. There are some vast implications for talent acquisition here, and this is a must-listen for anyone developing a strategic plan for the future.
In the interview, we discuss:
How we should be looking at work
The legacies of the industrial age
A multi-sided business
Business architecture
Employees as customers, not as units of production
The implications for HR
Bringing marketing thinking to HR
Market research, product market fit and route to market
Work as a subscription model
A land and expand sales motion
Job to be done theory
How do recruitment marketing and employer branding need to evolve
A different data model for describing work
The implications of AI
What does the future look like?
Listen to this podcast on Apple Podcasts.
Get every episode summarized
Each time HR Interviews Playlist publishes, we email you a written briefing from the transcript — the topics, who appeared, and any specific claims, with the ad reads skipped.
Email me new episodesFree for 3 shows. No card needed.
Hosts & guests
No transcript yet
This episode has not been transcribed. Request it and it moves to the front of the queue.
More episodes
More from HR Interviews Playlist

Ep 727 Becoming A Long-Haul Leader
HR Interviews Playlist
Sep 4, 202538:40pending

Ep 726: How AI Is Finally Killing The Resume
HR Interviews Playlist
Aug 14, 202526:20pending

Ep 723: The Impact Of Career Gap Bias
HR Interviews Playlist
Aug 6, 202532:18pending

Ep 719: Recruiting for Skills That Don't Exist Yet
HR Interviews Playlist
Jul 25, 202533:55pending