About this episode
A comprehensive guide to building, improving, and managing conversational AI solutions, ranging from traditional intent-based chatbots to those leveraging generative AI and Retrieval-Augmented Generation (RAG). Key themes include measuring and enhancing chatbot understanding, streamlining complex dialogue flows for improved user experience, and strategies for reducing user opt-outs. The authors emphasize the importance of continuous improvement cycles and contextual awareness in creating effective and adaptive virtual assistants.
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You can listen and download our episodes for free on more than 10 different platforms:
https://linktr.ee/cyber_security_summary
Get the Book now from Amazon:
https://www.amazon.com/Effective-Conversational-AI-Chatbots-that/dp/1633436403?&linkCode=ll1&tag=cvthunderx-20&linkId=98238a95e635ec42e761c1c163e98f27&language=en_US&ref_=as_li_ss_tl
Discover our free courses in tech and cybersecurity, Start learning today:
https://linktr.ee/cybercode_academy
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