Customer Lifecycle Management: A Game-changer for UC Vendors and Their
About this episode
On this episode of the Futurum Tech Webcast – Interview Series I am joined by Daren Finney, Senior Vice President, Global Channels for Mitel. Our conversation takes a look at how customer lifecycle management can be a game-changer for UC vendors and also their customers.
In our conversation we discussed the following:
- Daren gives a short overview on Mitel, and why customers continue to choose Mitel
- A look into Customer Lifecycle Management (CLM) and how it impacts Mitel and the UC space
- A walk through on how the Customer Lifecycle Management changed during Covid
- Why customers should get excited about CLMs and what the benefits are to end-user customers
It was a great conversation and one you won't want to miss. To learn more about Mitel, check out their website here.
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