Creating a Culture of Feedback

In this episode of the podcast, the host interviews Anna Chalon, Head of People at Runway, a content creation platform powered by machine learning. The discussion focuses on building a feedback culture, with Anna defining it as ingrained in the day-to-day without additional efforts. Topics covered include the benefits of a feedback culture, the steps to building one, and lessons learned from implementing it at Runway. The episode offers insights into creating a healthy culture where employees can learn, grow, and thrive.

Highlights:

[00:01:51] Feedback culture defined

[00:04:13] Demystifying feedback culture.

[00:08:06] Giving and Receiving Feedback.

[00:11:44] Giving constructive feedback.

[00:17:10] Radical candor and feedback.

[00:19:27] Psychological safety and inclusion.

[00:23:24] Company culture and feedback.

[00:29:26] Feedback training in triads.

[00:31:37] Giving Feedback and Validation.

[00:35:08] Feedback culture in relationships.

[00:40:03] Culture of remote vs hybrid.

Guest:

Anna Chalon is originally from Paris, France, where she studied Private Law before moving to London to study guitar and songwriting and eventually moving to NYC in 2012. 

She pursued a singer-songwriter career for a few years, allowing her to receive a Green Card and transition into a different career! 

She joined the Recruiting team at Percolate, a Marketing SaaS company, and led the department a few years later. She then went on to join Frame.io as the 50th employee to build the Recruiting and DE&I functions. 

For 4.5 years there, she helped the company scale to over 300 by the time of its acquisition by Adobe. She stayed on for six months post-acquisition to work on integration initiatives before transitioning to a new role as Head of People at Runway. 

Runway is a Series C content creation software powered by AI. The company has scaled from 30 to 45 employees in less than a year and has exciting growth plans for the remainder of 2023.

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Please message me at  https://www.linkedin.com/in/amirbormand (Amir Bormand)