Canada's New Passport Guarantee: Get Refund If Delayed

0:00Canada's federal government just rolled out a new guarantee for passport applicants. Starting April 1st, if your complete application takes more than 30 business days to process, you get a full refund automatically. That's straight from Immigration Minister Lena Metalge Diabe. The timer kicks off when passport Canada receives everything, your form, docs, photos, and payment, all in order. It stops once the passport is printed and checked, but hold up, mailing times don't count, and neither do extra reviews for tricky cases or missing info fixes. Most apps already hit the 10-20 business day standards, depending on where you submit, like service Canada spots or embassies. Diabe says this sets a clear bar, and folks deserve payback when the system's slow. Urgent or express services stay separate with their own quick refunds. You can track your status online, by phone, or through the handling office. Once hit your credit card for online renewals, or a check goes to your address, for mail or in-person apps.

1:01This move aims to build trust and speed things up, so plan ahead and double check your paperwork to avoid delays. Stay tuned for how it plays out. That's the story for today. Vancouver News Today, Driven by AI.