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newsMay 1, 20261:17

Canada Border Tech Glitches Cost Shippers Millions

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Truckers in Canada are facing severe delays due to outdated tech systems at the Canada Border Services Agency, with clearances taking up to eight hours at key borders. This is causing significant financial losses, with each four-hour hold costing around $300 per rig. The CBSA is working to clear backlogs and keep goods moving, but shippers are demanding immediate funding for modernization to resolve the issue permanently.

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Canada Border Tech Glitches Cost Shippers Millions

Canada News Today | 2 Min News | The Daily News Now!

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Full transcript

Canada News Today | 2 Min News | The Daily News Now!Canada Border Tech Glitches Cost Shippers Millions. Machine-transcribed; use the interactive transcript above to jump the player to any line.

It's May 1st. Welcome in. This is Canada News Today, where local news meets AI. I'm Corey with the story. Shippers crossing into Canada are straight up losing faith in the Canada Border Services Agency's outdated tech systems, hit by non-stop glitches and outages that are backing up trucks for hours at key borders. These problems kicked off again around April 18th, piling on delays especially hard this week at crossings in Ontario, Quebec and Manitoba, where clearances now drag 4 to 8 hours or more. Truckers from the Canadian Trucking Alliance are furious, saying drivers are stuck idle on the U.S. side, burning whole shifts just waiting with each. Four hour hold costing about $300 per rig and racking up $3.3 million daily across the chain. Meanwhile, the CBSA jumped into contingency mode, clearing backlogs around the clock, pushing paper options to keep goods flowing, stressing no.

Delays for regular travelers, they blame lingering issues on old infrastructure, echoing last fall's mess blamed on human error before software tweak, with modernization talks. Drag to May in a full safeguard review due by October, but Shippers want real funding now to fix this for good.

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