Beyond ChatGPT: Why 90% of AI Implementations Fail Without This Key Factor with Tony Moroney

In this episode of The Bridgecast, host Scott Kinka sits down with Tony Moroney, Principal at The Digital Explorer, to explore the strategic implementation of AI in enterprise environments. Tony shares critical insights on avoiding "AI washing," orchestrating human and digital intelligence, and creating genuine customer-centric experiences through AI. Essential listening for leaders looking to move beyond AI experimentation to drive measurable business outcomes while navigating cultural, ethical, and governance challenges.