Aligning Customer Needs with Business Value with Chris Hood

to watch this episode, subscribe to my YouTube channel: optYOUmize podcast Youtube Summary Host Brett Ingram engages in a deep conversation with Chris Hood, CEO of Muddy Robot Games and CMO for Poly API. Chris shares his journey from working at a movie theater to becoming a key figure in digital strategy and gaming. He discusses the significance of customer empathy in business, the evolving landscape of AI and machine learning, and the future of storytelling in video games. This episode provides invaluable insights for entrepreneurs on prioritizing customer needs and effectively leveraging AI for business success. Visit https://chrishood.com to get his book, "Customer Transformation" and connect with Chris, subscribe to his podcast, blog, social media, and stay informed about digital trends. Chapters 00:08 Guest Introduction: Chris Hood 01:05 Chris Hood's Career Journey 03:35 Bridging Technology and Business 05:35 Experience with Google and Fox Broadcasting 07:15 The Evolution of Storytelling in Technology 10:37 The World of Video Games 22:39 The Future of AI in Business 27:40 Customer Empathy and Authenticity 38:39 Chris Hood's Offerings and Final Tips 44:39 Conclusion and Farewell Visit https://chrishood.com to get his book, "Customer Transformation" and connect with Chris, subscribe to his podcast, blog, social media, and stay informed about digital trends. #customerservice #podmatch #solopreneur #successmindset #successhabits #believeinyourself #businesslessons #entrepreneur #worklifebalance #successhabits #digitalbusiness #personaldevelopment #successhacks #businesslessons #lifelessons #success #entrepreneurslife #entrepreneurialmindset #entrepreneurtips #entrepreneurmind #entrepreneurmotivation #optyoumize #brettingram #digitalmarketing #onlinemarketing #digitalmarketer #entrepreneurpodcast Learn more about your ad choices. Visit megaphone.fm/adchoices