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newsApr 15, 20261:32

Airlines Embrace Tech for Smoother Flights

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Airlines like United and Qantas are leveraging AI tools to enhance passenger experience, offering features such as easy rebookings, airport maps, and chatbots. These tech-savvy carriers are also chasing tech talent to integrate apps with old-school booking and baggage systems, boosting customer loyalty and add-on sales. Uniteds ConnectionSaver and Qantass real-time alerts are setting new standards for what flyers expect from the skies.

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Airlines Embrace Tech for Smoother Flights

Sydney News Today | 2 Min News | The Daily News Now!

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Sydney News Today | 2 Min News | The Daily News Now!Airlines Embrace Tech for Smoother Flights. Machine-transcribed; use the interactive transcript above to jump the player to any line.

0:00It's April 15th, Sydney News Today starts now. AI powered and ready. Air lines are finally catching up to the digital game that Uber and Lyft mastered on the streets. Using smart apps to smooth out flying in ways. Passengers love. Text-avvy carriers, like United Inquantis, are rolling out AI tools for easy rebookings, airport maps, and chatbots, especially as Middle East. Tensions mess with global routes. Earlier this week, leaders like United CEO pushed harder on tech amid oil shocks from Iran, building on lessons from the COVID mess three years. Back, back then, border chaos forced quick app upgrades for visa checks and vaccine rules, turning frustration into self-service wins. Passengers feel way more care for, experts say, even if the lays happen, apps make it personal without endless calls. Air lines now chase tech talent to blend these apps with old school booking and baggage systems, making customer loyalty and add-on sales skyrocket.

1:02United leads with features like connection saver, to whole flights for lay connectors, turned-by-turn gate directions with walk times, and backdrop. Shortcuts that match app colors to airport spots. Quantis added real-time alerts and is trialing digital border forms for Australia arrivals, starting in Brisbane and Sydney. These apps hit 85% usage on travel days last year, with over half of cancellations fixed right there automatically, setting new bars, for what flyers expect from the skies.

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