93: The Feedback Loop That Cost Me 20 Sleepless Nights

Keith hired his first employee at thirty and got one thing badly wrong. He waited too long to say the hard thing, and it cost him twenty nights of sleep.

Keith Tyner and Doug Shrieve talk through feedback: how to give it, how to take it, and why the gap between those two skills shape your life. Keith elaborates on how, just like a good story, your life is filled with protagonists and antagonists. You choose which one you play at work, at home, and in every room you walk into. Doug admits he still flinches when someone criticizes him, and he doubts anyone truly enjoys it. What they land on is plain enough. A system corrects itself only when feedback moves fast, and most of us let the loop run open for years.

Key Topics:
• Why Keith scrapped the annual review at Gimbal
• What "you could be right" does to an argument
• How to tell a protagonist boss from an antagonist boss
• When a decent tip beats an honest one
• What Doug still finds hard about hearing criticism

If there is a conversation you have been putting off, this one may be the nudge to go have it this week.

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