84: Why Helpdesk Could Be Killing Your Career

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Feeling stuck on the helpdesk and unsure how to take the next step? In this conversation with Ronald Wong, formerly of ITProTV, we dive into why so many IT professionals get trapped in entry-level roles and the mindset shifts needed to break free.

Learn how to identify the right skills, leverage personal projects, and use tools like LinkedIn to stand out. Plus, we discuss whether certifications are helping or hurting your career. If you're ready to move beyond the helpdesk, this episode is packed with actionable advice!

Ronald Wong:

Linkedin: https://www.linkedin.com/in/theronniewong/