About this episode
How many times have you said “sorry” today?
Probably too many!
Always saying sorry for things you shouldn’t be apologising is not only annoying for those on the receiving end to hear, but it actually lessens the impact of when there comes a time something happens that you really do need to apologise for.
So today we’re taking about the 7 things we often see virtual assistants saying sorry for … when they shouldn’t be!
It’s time to stop apologising for taking control of your business.
In this episode you’ll learn:
- Why you’re losing your clients' respect by over-apologising.
- How to go from being a weak Wilma to a confident Carol.
- The 3 alternatives to using ‘sorry’.
Sam + Jo xoxo
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