About this episode
This episode covers 10 simple ways to improve customer experience. I share statistics that show why good customer experience can make all the difference, and ideas you can start using now! I challenge you to take one of these ten ideas and implement it in the next 30 days. The goal is to create a PHENOMENAL customer experience so they keep coming back!
In this episode, the 10 ideas are:
- Welcome emails
- Reminder emails and texts
- Unexpected gifts and bonuses
- Showing your customer they are not just a number
- Handling complications with responsibility
- Giving homework
- Quick response time
- Easy access to offers
- Follow up emails
- Offboarding emails
Resources & Links:
- IG University
- Kajabi 30 day free trial + 20 free story templates
- Around the Clock Masterclass
- List Building 101
- 100 Hook Ideas - FREE GUIDE
Connect with Mya:
- Follow on Instagram @myanichol
- Join my email list
- Check out my website
Make sure to hit subscribe so you never miss an episode!
Mentioned in this episode:
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